Safeguarding Your Warranty
Book your service appointment before 30 June 2020.

During the Movement Control Order, customers may have been prevented from making a warranty repair or service before their warranties reached the final time or mileage limit, and we understand that. We will offer customers in this situation the opportunity to schedule their warranty service repair appointment before 30 June 2020.​

As your safety is our utmost priority, we’re implementing crowd control and social distancing at our premises, so vehicle service is based on appointment only.​

There are several ways to book an appointment with us before 30 June 2020.

  • Book a service appointment online here.
  • By calling an authorised Ford Service Centre. The list of service centres can be found here.
  • Or call our Customer Care Hotline at 1300 38 3181.

We would like to assure you that precautionary measures are in place for your safety, and this includes:

  • Provision of hand sanitisers.
  • Wearing of masks at our premises.
  • Social distancing.
  • Limited customers per entry.
  • Cleaning and sanitisation of high contact points including showroom cars, common areas and service vehicles.
  • Temperature checks conducted before entry.

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