SYNC™ 2 SUPPORT
How to pair your Mobile Phone

To use your phone hands-free with SYNC™, you need to pair it first. Make sure your phone’s Bluetooth® is turned on.

Note: Some smartphones use a four-digit Personal Identification Numbers (PIN) and cannot accept the six-digit PIN provided by SYNC™. To pair this type of phone, follow the alternate instructions listed for step 4.

Make sure:

• Your phone is compatible with SYNC™ and the Bluetooth® is turned on
• Your vehicle is in Park and running, not in Accessory mode 

Bluetooth® is a registered trademark of Bluetooth SIG Inc., and is used under license. Some phones are not compatible.

  • Touch the Phone corner on your 8-inch touchscreen.
    Touch Add Phone.
  • For four-digit PIN smartphones:
    1. When the six-digit number shows on the screen, touch Find other.
    2. When Select device to add appears, touch the name of your phone.
    3. SYNC™ will prompt you to enter a 4-digit pass-key, or PIN, into your touchscreen Touch four numbers, then Enter to begin pairing your phone.
    4. Your phone will display a similar prompt to enter a four-digit PIN. Type in the same four numbers that you just entered on the touchscreen and press OK. 
    If your phone asks if you always want to accept this request, choose Yes. 
    Resume with step 3.
  • Connected successfully appears when your phone is paired. SYNC™ 2 will now connect automatically to your phone when you start your engine.
    *If you have more than one paired phone, SYNC™ 2 will ask if you want to make this phone your Favourite. This is the phone SYNC™ 2 will automatically connect to when there’s more than one paired phone in the car. If you don’t set a Favourite, SYNC™ will automatically connect to the most recently paired phone.
  • SYNC™ 2 will then ask, Set automatic phonebook download to ON? If you choose yes, your phonebook may take up to several minutes to download, depending on your number of contacts.
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