Report a successful installation - SYNC® 2 Support

SYNC^® 2 SUPPORT

How to report a successful installation

Each successful installation keeps your vehicle’s software record up to date and prevents you from re-installing old updates in the future.

Please Note:
• Make sure you have installed the latest SYNC^® software update.

1. Plug in the USB used to install the software update into your computer.
2. Log in to the Owner site.
3. In the Update & Customize section, click Report Update.
Download the latest SYNCTM software updates at no charge from the SYNC™ Owner site to a USB drive.
4. Please open the folder ‘SyncMyRide' in your USB and select the .xml file which is created after your installation and upload it.
For example: Sync_ER3F2105.xml. *Your xml filename may be different.
5. Click Report Installation. Your update will then be reported, completing the update process

Download the latest SYNC™ software updates at no charge from the SYNC™ Owner site to a USB drive.

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