SYNC® 3 SUPPORT
How to report a successful installation

Each successful installation keeps your vehicle’s software record up to date and prevents you from re-installing old updates in the future.

Please note:
Make sure you have installed the latest SYNC® software update.  

  • 1. Plug in the USB used to install the software update into your computer.
    2. Log in to the Owner site.
    3. In the Update & Customise section, click Report Update.
  • 4. Please open the folder ‘SyncMyRide' in your USB and select the .xml file which is created after your installation and upload it.
    For example: Sync_ER3F2105.xml. *Your xml filename may be different.
    5. Click Report Installation. Your update will then be reported, completing the update process
 Contact your nearest dealer for help.
Let us connect you to an expert.
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