SYNC® SUPPORT
How to manually update your phone contacts

If you didn’t download your phonebook during pairing, you can still do so manually in a few steps.

  • Press the Phone button.   
    Your vehicle should be parked, the engine running and your radio on. 
    *Overseas model shown.
  • Scroll and select Phone Settings by pressing OK.  
    Your vehicle should be parked, the engine running and your radio on. 
    *Overseas model shown
  •  Select Phonebook Preferences. 
    Your vehicle should be parked, the engine running and your on. 
    *Overseas model shown.
  • Select Auto-download.
    (Your phone may ask to give SYNC® access to your contacts. Select OK.)  
    Your vehicle should be parked, the engine running and your radio on. 
    *Overseas model shown.
  • This message appears when downloading is complete.  
    Your vehicle should be parked, the engine running and your radio on. 
    *Overseas model shown.
  • Even if SYNC® is automatically updating your contacts every time it connects to your phone, these details are only accessible when that particular phone is connected.
 Contact your nearest dealer for help.
Let us connect you to an expert.
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