SYNC™ SUPPORT
How to pair your mobile phone

To use your phone hands-free with SYNC™, you need to pair it first. Make sure your phone’s Bluetooth® is turned on.

Bluetooth® is a registered trademark of Bluetooth SIG Inc., and is used under license. Some phones are not compatible.


  • Press the Phone button
    Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
  • Say: “Phone”. SYNC™ will confirm your command.  
    Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
  • Enter the PIN that appears on the radio display under Bluetooth® settings in your phone.
    Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
    Bluetooth® is a registered trademark of Bluetooth SIG Inc., and is used under licence. Some phones are not compatible. 
  • Wait until this message appears. Your phone is now paired.
    Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
  • SYNC™ may ask if you want to download your phonebook and call history. Select Yes or No by pressing the corresponding console button.
    (Your phone may ask to give SYNC™ access to your contacts. Select OK.)
    Your vehicle should be parked, the engine running and your radio on. Overseas model shown.
  • If you have more than one paired phone, SYNC™ will ask if you want to make one your primary phone. SYNC™ will automatically connect to this phone first if there’s more than one paired phone in the car. 
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